Beauty in a BarnSavor Spa in Woodstock, N.Y., offers fresh, fun and effective organic beauty in a renovated barn house. Owner Angela Jia Kim and her business partner Beth Larsen present four treatment rooms, including a yoga room which is also used for Savor’s popular couples therapy. The spa’s original West Village location opened in 2012 while the Hudson Valley location opened more recently in August 2014. The spa offers a prix fixe menu that caters to skin and body chemistry.
Signature LineKim developed her own skin care line after a troubling reaction to a supposedly natural lotion. The skin care product line is completely organic and uses opulent ingredients such as truffles, champagne and caviar to leave the calling card of a luxe glow.
Community HarvestThe Dollars and Scents program is the brainchild of Kim, a former concert pianist turned eco-beauty pioneer. The program helps women transition back into the workforce after raising children by hiring them to make daily batches of Kim’s signature skin care products. This sense of generosity and improving the welfare of women locally makes for very happy team members at Savor Spa.
Green DecadenceMost guests are tourists coming from the four corners of the world to experience Savor’s green decadence. Savor’s small-batch organics are made fresh every day for treatments, leaving virtually no footprint, thus benefiting the Valley and the clients’ skin. Massages are also organic, keeping in mind that whatever is put on the skin will enter the bloodstream. Savor’s waxing treatment uses organic soft and hard waxes, creating the barest experience possible.
The Woodstock location partners with the Dylan Hotel, which offers packages and special rates for their guests. With 12 team members, including facialists, massage therapists, a contracted yoga instructor and tarot card reader, Savor defines eco-chic. Guests are evenly divided between males and females, offering a gender-balanced approach to skin care and undivided attention for each guest.
Memorable Customer ServiceSavor maintains a one-to-one team member to guest ratio. Each team member is given an in-depth performance review every 90 days to spot strengths and bring awareness of possible issues. Leaders review the progress of their team members weekly to spot opportunities for improvement system-wide.
Every month, training events are held at the West Village location, with the Woodstock team members conferenced in. The goal is for all team members to be in flow, passionately educating and sharing knowledge with each other in person and through a newsletter chock full of relevant content for clients.
Savor Spa is so dedicated to customizing each guest’s experience that team members also leave samples after their treatments in a miniature pot that they believe will benefit the client’s skin.
Nature’s RemediesThe most popular treatments are organic small-batch facials and the Power Peel, which clears skin and boosts collagen. Savor’s Microdermabrasion Facial banishes wrinkles and reduces acne. Eye products derived from caviar are also popular. However, the spa’s signature treatment is the Skin Clinic — at 90 minutes for $325, it embodies the organic age management facials that garner the praise of the fashion elite, of which Savor has a strong following.
Facials at Savor Spa range from $95 to $150 per 60-minute session.
Express GlowFacials and massages named after beauty icons, such as the Audrey and the Grace, offer customized treatments to address the needs and wants of your skin and body, clocking in at an hour per treatment. For those pressed for time, there are beauty and body pick-me-ups offered as 15 or 30-minute options.
Beauty pick-me-up prices are 15 minutes for $30 or 30 minutes for $60.
Caviar Massage ClubGuests who are members of the Caviar Massage Club (a popular option in the Savor Spa in West Village, soon to be available at the Woodstock location) experience the ultimate in therapeutic massage. Fusing a Vino-Aromatherapy Massage and the skin-invigorating Fresh Face Fix and Caviar Eye Treatment, these therapeutic sessions give skin true renewal and a holistic treat for the entire body. Participants with membership enjoy a 60-minute massage every month as well as other member benefits ($119/month, $129/month with Master Therapist).
Marketing Without FiltersThe setting of the Savor Spa at Woodstock is picturesque; the grounds inspire countless selfies. It is, therefore, a given that Savor Spa invests in visual social media, particularly Instagram, with the belief that team members should pour love into everything they do. Marketing is nearly effortless as the spa’s core facials rarely change, and the majority of guests tend to be on mini-breaks. A revolutionary prix fixe menu offers customization for the most personal spa experience possible.
The RundownSAVOR SPA
1633 Glasco Turnpike, Woodstock, NY 12498
Spa Manager: Kristin Wilhelm
Launch: August 2014
Product line: Om Aroma & Co
Client-Staff ratio: 1:1
Staff: 4 estheticians, 3 massage therapists, 1 acupuncturist, 2 front desk personnel
Outside contractors: Partners with an outside company for private yoga sessions, as well as 1 tarot reader.